FreshService vs. TeamDynamix

As FreshService customers contemplate longer-term IT strategies, they often find that their ITSM tool is limiting.  Use the Info-Tech ITSM Vendor Rankings Report to evaluate the market.

ITSM Quadrant Vendor Rankings Info-Tech Software Reviews

TeamDynamix awards & accolades.

G2 Higher Performer
InfoTech Emotional Footprint
Gartner ITSM quadrant customer choice
InfoTech Quadrant
G2 Best Support

Limitation with FreshService leads to evaluation of the IT Service Management software market.

Whether it is an initiative for true ESM deployment, a need for better integration & automation or simply, a lack of support infrastructure—TeamDynamix is an enterprise level platform with a mid-market TCO… this makes it very attractive as a FreshService alternative.

freshservice vs

Enterprise Solution

Did you know the average IT team member spends 5 hours per week on manual, repetitive tasks like password resets, ticket clean up and software provisioning? That’s 6.5 work weeks per year wasted on tasks that can be automated. With TeamDynamix you can supercharge your ITSM by automating these tasks and freeing up your valuable IT resources to work on more challenging projects. This not only saves time and money, but it can help boost morale and retain your top IT talent.

Supercharge ITSM

  • Deploy an enterprise solution at a mid-market TCO
  • Future proof with easy ESM expansion
  • Leverage automation for onboarding, password resets and more
  • Easily integrate with enterprise systems
  • Custom dashboards and reports are easy to create

Which ITSM Vendor is Right for You? Get the Vendor Quadrant Report.

Whether you are looking to level up an older ticketing platform or considering migration to a no-code platform, you will benefit from this comprehensive report which looks at business value, ease of use, strategy and innovation across ITSM vendors. Get the Info-Tech Vendor Rankings Report.

ITSM Quadrant Vendor Rankings Info-Tech Software Reviews

Key Considerations

  • Easy to deploy Enterprise Service Management (ESM)
  • Custom reporting and dashboards using any data element 
  • Extensive integration hub with pre-built connectors
  • Visual no-code workflow and automation building
  • White glove services and support organization
Integration ITSM enterprise systems

CUSTOMER STORY

Casino Arizona deploys enterprise service with low admin overhead.

ITSM for Hospitality

CUSTOMER STORY

Festival Foods decreases admin overhead with agile no-code ITSM.

Festival Foods Outlines Key ITSM Evaluation Criteria

CUSTOMER STORY

SLU decreases admin costs with no-code ITSM and automation.

no code ITSM IT Service Management enterprise service management

CUSTOMER STORY

U of Michigan reduces ITSM admin costs and burden.

Michigan Reduces ITSM Admin Overhead ServiceNow to TeamDynamix Migration Using No-Code Platform

IT leaders looking to automate need to be looking at no-code. This is the future of IT Service Management and anyone that does not embrace this will be left behind.

gartner itsm quadrant
GARTNER IT SERVICE MANAGMENT

Voice of the Customer Quadrant

There is nothing quite so powerful as the voice of the customer which is why so many leverage the annual Gartner Voice of the Customer report for IT Service Management. A culmination of customer reviews over the past 18 months—this report offers a complete view of the ITSM marketplace.

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