Is Your IT Service Desk Overwhelmed? Tips for Reducing IT Drain
Back to Resources Resources Ebooks It is not hard for your IT Service Desk to become overwhelmed. Take a look at key strategies to deploy to help reduce IT Service desk resource drain. From reduced administrative tasks to automating manual processes to improving self-service adoption … there are many steps you can take to help […]
InformationWeek Report: State of IT Team Resource Drain Study
Back to Resources Resources Ebooks IT leaders are adopting automation to help prevent burnout while delivering faster, better service. With 58% of IT teams spending weeks and even months on scut work; no-code automation can change this. From onboarding employees to password resets and AD updates – what can you do to relieve IT team […]
Smart Service Management: Automating Mundane Repetitive Tasks
Back to Resources Resources Ebooks By combining integration and automation with your IT Service Management software you can automate actions from ticket requests—and even automate complex business processes like onboarding and offboarding for employees. Learn more in this eBook about smart service management. Download PDF Expand Fullscreen You might also like
Healthcare IT Leaders Modernize ITSM with Automation
Back to Resources Resources Ebooks Healthcare organizations today are more challenged than ever when it comes to managing heavy workloads – this is especially true in healthcare IT. Learn how organizations are using automation and modern IT Service Management tools to lessen the burden on IT departments. Download PDF Expand Fullscreen You might also like
CDG Whitepaper: Supercharging the IT Service Desk for Public Sector
Back to Resources Resources Ebooks As public sector leaders focus on digital transformation and modernization efforts – they’re embracing Enterprise Service Management (ESM), automation and AI with the goal of providing a new level of transparency and support to employees and citizens. Learn more in this report from the Center for Digital Government. Download PDF […]
iPaaS Buyer’s Guide: 6 Tips for Selecting an iPaaS Tool
Back to Resources Resources Ebooks Digital Transformation is upon us yet many IT leaders are struggling with how to get going. For this reason, many are adoption an iPaaS platform to help integrate hundreds of enterprise systems. Use this guide to understand the key consideration criteria when shopping for an iPaaS platform to enable enterprise […]
Modernizing ITSM in the Public Sector: 6 Stories of Leveling Up
View All Resources Resources Ebooks EBOOKS | IT Service Desk optimization can come in many forms – from self-service adoption and ITIL alignment to enterprise automation. This eBook looks at six different IT teams within the public sector. These inspirational stories paint a picture of how a few steps in the right direction can amount […]
Info-Tech Report: iPaaS Vendor Market Comparison and Rankings
Back to Resources Resources Ebooks Are you shopping for an iPaaS solution? Use this guide to step through the key considerations and criteria needed to evaluate both your needs and the market as a whole. Compare vendors using real customer feedback and reviews. Step through top product features and functionality to see which are the […]
What’s In Your Cloud? Enterprise Integration Playbook
View All Resources Resources Ebooks EBOOKS | Curious to learn how a tool like iPaaS (intregration platform as a service) can put hours back into your day? This playbook gives you 6 use cases with examples of workflows that can be used to illustrate the power of automation including onboarding, data consolidation, user/group management and […]
Beckers Healthcare: A Revolution in Healthcare ITSM
Back to Resources Resources Ebooks Demands on IT service desks throughout healthcare have grown immensely over the last five years. Learn how IT leaders in healthcare are meeting this challenge with automation and integration – focusing on enterprise-quality IT Service Management (ITSM) tools. Download PDF Expand Fullscreen You might also like