Info-Tech IT Service Management Quadrant and Vendor Rankings
Back to Resources Resources Ebooks Shopping for a new IT Service Management (ITSM) platform? You’ll want to find a tool that supports ITIL, self-service and the ability to expand to Enterprise Service Management (ESM). For more best practices and to see how ITSM vendors rank in comparison to TeamDynamix check out the latest quadrant and […]
Transform the IT Service Desk: Using Automation to Boost Self-Service
Back to Resources Resources Ebooks EBOOKS | Learn how state and local government organizations are using automation and consolidation to modernize IT Service Management (ITSM); boost self-service; improve transparency and productivity; and give both citizens and employees a better service experience. Download PDF Expand Fullscreen You might also like
Market Study: Enterprise Integration & Automation in the Public Sector
Back to Resources Resources Ebooks An overwhelming majority of public sector organizations (94 percent) say workflow automation is a priority on their digital transformation roadmap. Read about the experiences and challenges public sector organizations have around digital transformation. Download PDF Expand Fullscreen You might also like
eRepublic Market Study: Landscape of IT Service in the Public Sector
Back to Resources Resources Ebooks In a recent market study, public sector IT leaders say the top challenges they face are lack of resources and too much ticket volume; too much manual processing and a lack of automation; and a heavy reliance on IT to administer systems including the IT Service Management (ITSM) software. Download […]
MeriTalk Report: iPaaS Intrigue – Digital Transformation in the Public Sector
Back to Resources Resources Ebooks Are you considering an iPaaS platform for your government agency? Are you new to iPaaS? Use this eBook to gain a foundational understanding around how these platforms operate and how you can leverage these in your digital transformation initiatives. Download PDF Expand Fullscreen You might also like
Connected Campus: Improving the Student Experience with IT Automation
Back to Resources Resources Ebooks EBOOKS | Automation can reduce the drain on IT resourcse and provide students, employees and faculty with improved service and faster response times. Read to learn how eight universities are using automation (iPaaS) to improve the student experience and better their IT organizations. Download PDF Expand Fullscreen You might also […]
Something About Kanban; Improve Project Delivery With Card Walls
Back to Resources Resources Ebooks Want to improve your project delivery? In this white paper from ProjectManagement.com you’ll learn all about Kanban and how to better your project delivery with just a card and a wall. With these best practices in place you can delivery projects ontime and within scope and budget. Download PDF Expand […]
InformationWeek Report: Unifying the Enterprise with iPaaS
Back to Resources Resources Ebooks With iPaaS (integration platform as a service) you can take connectivity to the next level. iPaaS allows you to combine integration and automation capabilities (codelessly) with Enterprise Service Mangement (ESM) or your IT Service Management (ITSM tool) to help reduce IT integration backlogs and automate routine, repetitive tasks. Download PDF […]
PMI Report: Project Management Requires Flexibility for Each User Type
Back to Resources Resources Ebooks Project Portfolio Management is often daunting because there is a lack of adoption of the platform. Many times this happens because we are trying to force a model of management into a project where it simply does not fit. It is important to adopt a PPM platform that can accommodate […]
TeamDynamix Receives Top Ranking In SoftwareReviews’ 2023 ITSM Data Quadrant
SoftwareReviews has named TeamDynamix a Gold Medalist for its 2023 IT Service Management (ITSM) Data Quadrant for the fourth consecutive year. The customer-driven quadrant incorporates product functionality, vendor capabilities, innovation, and business value. Columbus, OH – February 16, 2023 – TeamDynamix, a leading provider of work management and enterprise integration software solutions, has once again been named […]