Three Key Lessons K-12 Can Learn from Higher Ed IT Leaders
It is quite common for K-12 technology staff members to be tasked with doing more with less. In this featured commentary published by EdScoop, Andrew Graf, Chief Product Strategist at TeamDynamix, discusses three lessons K-12 can learn from IT leaders in higher education. By Andrew Graf, Chief Product Strategist, TeamDynamix K-12 technology staff are some of […]
Campus IT Can Be a Path to One-Stop Service Centers
Ray Lefebvre, VP of IT and CIO at Bridgewater State University, was recently featured in EdScoop where he focuses on one-stop service centers becoming the norm and how campus IT departments can consolidate in order to optimize the on-campus experience and ultimately increase student retention. By Ray Lefebvre, VP of IT and CIO at Bridgewater State […]
TeamDynamix Solutions for IT Service Management and Project Portfolio Management Now Available for OETC K-12 and Higher Ed Members
TeamDynamix IT Service Management and Project Portfolio Management bring efficiencies to K-12 schools and institutions of higher education. Tuesday, June 12, 2018 — COLUMBUS, Ohio and SALEM, Ore. – OETC has partnered with TeamDynamix to provide access to their products for OETC members. TeamDynamix offers IT Service Management (ITSM) and Project Portfolio Management (PPM) on a […]
TeamDynamix is Finalist in SIIA CODiE Award for Best Higher Education Cloud-Based Solution Delivering a One Stop Student Experience for IT, Facilities, Residential Life and More
Second consecutive year as CODiE finalist, TeamDynamix offers One Stop for students, faculty, and staff for all service requests, knowledge sharing, and project management COLUMBUS, Ohio – May 17, 2018 – TeamDynamix, providers of cloud-based IT service management (ITSM) and project portfolio management (PPM) software built for education and the public sector, has been named a […]
Stopping the Ping Pong Effect: Improving Service Across Campus for Students, Faculty, and Staff
The zig-zagged experience of individuals seeking assistance, and then being sent through a series of disjointed touchpoints, creates frustration and inefficiencies. TeamDynamix customer Rhonda Spells-Fentry, VP for Enterprise Technology and CIO at Prince George’s Community College, was featured in Education Technology Insights and describes her priority to stop the ping-pong effect and improve service across […]
TeamDynamix Wins Gold Medal for Both ITSM and PPM
Independent analysis and review place TeamDynamix in the lead for vendor support and solutions for end-users, among other categories. COLUMBUS, Ohio – March 6, 2018 – In the 2018 ITSM Category Awards by Software Reviews, a division of world-class research and advisory firm Info-Tech Research Group, TeamDynamix was named Gold Medalist for IT Service Management […]
Smart Strategies for Campus IT Support
This article from The Edvocate describes how Manhattan College and Western Kentucky University are overcoming some of the most common challenges facing Higher Education IT departments to save time and money while delivering better IT support. By Matthew Lynch, Author at The Edvocate Hiring and retaining qualified IT staff and providing adequate user support are among […]
No Longer the “Department of No”: Shedding the Bad Reputation of Higher Ed IT
In recent years, the IT department at Palm Beach State College has successfully improved operations and efficiency. In this article featured in EdScoop, Kenneth Libutti, Chief Information Officer at Palm Beach State College, describes how they established “one platform, one campus, one approach” to deliver better quality and faster service. By Kenneth Libutti, Chief Information Officer, Palm Beach State […]
TeamDynamix Ranked Top Solution for Project Portfolio Management
Survey finds TeamDynamix is ranked highest for product functionality and vendor experience; helping organizations improve project outcomes, budgets, and timing COLUMBUS, Ohio – February 8, 2018 – Info-Tech Research Group, an information technology research and advisory company released results of its Software Reviews, which identified TeamDynamix as the top-ranked Project Portfolio Management (PPM) platform. The evaluation […]
Andrew Graf, Discusses Challenges Facing K-12 Districts in Interview at the Future of Education Technology Conference
During the Future of Education Technology Conference (FETC) in Orlando, FL, Andrew Graf, Chief Product Strategist, TeamDynamix, sat down for an interview with David Henderson and Jeff Madlock from EduTechGuys. Andrew went on to discuss the challenges facing K-12 with regards to resource constraints and how the TeamDynamix work management platform enables school districts to streamline […]