We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ...
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
Visualize work, manage resources, balance workloads and gain better control by bringing IT Service Management together with Project Portfolio Management. A single dashboard can show all tickets, change requests, SLAs, project tasks, project risks and more. Gain a better way to work together. Quickly convert tickets to projects or create a ticket from a project.
Bring tickets and projects together for a single view of work and resources. When tickets related to releases and changes or solutions to problems require significant effort they can evolve into projects. With one platform for ITSM and PPM all work, resources and timelines are in a single view so everyone can work better, together—one platform, one view.
Most IT service desk technicians work on tickets but also have project-related tasks. And not every ticket that comes in stays as a ticket, many become projects. With ITSM and PPM together on one platform so you can better manage all your resources and work. Imagine one dashboard with all your tickets, SLAs, project tasks, project risk alerts and more—ready for you to take action.
Depending upon your needs, you can create complex plans for advanced project managers or simple task lists for more basic needs. The key is a portfolio-driven approach. Optimize resources against multiple projects and tickets, manage project request intake, governance and scoring using a variety of project methods including waterfall, KANBAN, Agile, card wall and task lists.
With a powerful and intuitive resource capacity planner, managers can visualize the impact of both project and non-project work on resource availability while considering the schedule impact of currently scheduled work. Bring project tasks and tickets (incidents, problems, changes, service requests) together into one view. Reduce team drain with better planning.
We can see the tickets being worked on and the projects to allocate resources appropriately.
Hema Nekkanti
Project Management Office Manager
City of Sunnyvale, CA
Segregate incidents and problems with an ITIL-aligned ITSM Software platform.
Improve technician productivity and issue resolution with IT asset management.
Drive self-service adoption with a custom portal and easy to search KB.
A new way to chat – a multi-channel platform with NLP and automation.
Integrate with enterprise systems and build workflow without coding.
Take ITSM beyond IT for full ESM – deploy to HR, Facilities, Operations, and more.
Reduce ticket volume and improve team coordination with change management.
Gain control of release cycles and improve visibility for technicians.
Get control of project intake and improve team collaboration with PPM.
Easily integrate with any enterprise system by leveraging a library of connectors.
Bring ITSM and PPM together for improved resource capacity planning.
Get inspired – stellar service portals drive adoption and reduced ticket volume.
Unlock the power of seamless service delivery, intelligent AI solutions and automated efficiency. Take your enterprise to new heights with TeamDynamix.
