Bolster self-service adoption with a strong knowledge base, conversational AI and dynamic automation. Easily create a stellar portal with elastic search, chat, dynamic forms, and automation. Keep your customers happy and eager to self-serve by offering faster resolution with chat and automation.
A support call costs $22, but self-service costs just $2 per incident. Drive self-service adoption with a stellar, searchable portal, service catalog and knowledge base. Create multiple portals, leverage chat, integrate with business applications and build workflows—all without coding or scripting.
Quickly spin up portals with a service catalog and knowledge base using an out-of-the-box, no-code configuration engine. Intuitive no-code design means you can quickly deploy and easily maintain your portal. Store KB articles, link to services and integrate with other systems—for streamlined automation. Adhere to accessibility standards with WCAG 2.1 AA compliance.
Configure a self-service portal, knowledge base and service catalog to provide access to information and services from different lines of business or groups within the organization. Service providers can have a sub-page on a portal or a separate client portal with a unique URL and branding. Easily create portals for HR, marketing, facilities or any other team.
Imagine a self-service portal that incorporates conversational AI. Take chatbots to a new level with natural language processing, dynamic forms with end-user-driven triggers, multi-channel input and notification, and enterprise system integration to anything from your ERP or Teams/Slack to CRMs, SIS, AD and more. Create meaningful dialog paths with action plans.
Setting up the Service Catalog and
Knowledge Base is easy.
System Analyst
Government
Segregate incidents and problems with an ITIL-aligned ITSM Software platform.
Improve technician productivity and issue resolution with IT asset management.
Drive self-service adoption with a custom portal and easy to search KB.
A new way to chat – a multi-channel platform with NLP and automation.
Integrate with enterprise systems and build workflow without coding.
Take ITSM beyond IT for full ESM – deploy to HR, Facilities, Operations, and more.
Reduce ticket volume and improve team coordination with change management.
Gain control of release cycles and improve visibility for technicians.
Get control of project intake and improve team collaboration with PPM.
Easily integrate with any enterprise system by leveraging a library of connectors.
Bring ITSM and PPM together for improved resource capacity planning.
Get inspired – stellar service portals drive adoption and reduced ticket volume.
Unlock the power of seamless service delivery, intelligent AI solutions and automated efficiency. Take your enterprise to new heights with TeamDynamix.
