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Quit spinning your wheels on repetitive, manual tasks that can be automated—supercharge ITSM with codeless integration and automation. Automating IT Service Management is the most impactful way to improve efficiencies and quality of service, reduce errors and improve customer satisfaction. Reduce time spent on manual IT service desk tasks like onboarding and Active Directory updates.
Automatically update the Active Directory, create on/offboarding workflows, integrate with the HRIS platform and manage ticket triage all without any coding or scripting. Leverage a library of pre-built ITSM integration points with a visual flow builder to create the workflows that make life easier. Use the ITSM workflow builder or go to the next level with no-code iPaaS for enterprise automation.
Workflow building always sounds good—until you try to do it. We understand, and that’s why we built a visual workflow tool that allows you to visually create workflow paths, trigger actions and send notifications without coding or scripting. Take automation to a new level with an integration hub—create workflows with your ERP, CRM, HR and other systems.
Easily configure approvals, tasks and web service calls with automatic assignments to individuals, groups or contextually based. Build custom forms with a point-and-click, drag-and-drop interface. Create custom fields, dynamic fields, end-user criteria and approval workflows. Leverage various data fields with drop-downs, radio buttons, text, date and integer inputs with integrations.
Enterprise integration becomes easy with APIs, Webhooks and an integration hub with hundreds of pre-built connectors to enterprise systems. Incorporate multi-channel IT service support with MS Teams, Slack, SMS, email and more. Connect to your ERP, CRM, HR system or any enterprise solution. Automate onboarding, password resets, asset replacement requests and more.
The automation capabilities are far above anything I’ve used before in other solutions.”
Adam Crichlow
IT Service Desk Manager
Ellsworth Adhesives
Segregate incidents and problems with an ITIL-aligned ITSM Software platform.
Improve technician productivity and issue resolution with IT asset management.
Drive self-service adoption with a custom portal and easy to search KB.
A new way to chat – a multi-channel platform with NLP and automation.
Integrate with enterprise systems and build workflow without coding.
Take ITSM beyond IT for full ESM – deploy to HR, Facilities, Operations, and more.
Reduce ticket volume and improve team coordination with change management.
Gain control of release cycles and improve visibility for technicians.
Get control of project intake and improve team collaboration with PPM.
Easily integrate with any enterprise system by leveraging a library of connectors.
Bring ITSM and PPM together for improved resource capacity planning.
Get inspired – stellar service portals drive adoption and reduced ticket volume.
Unlock the power of seamless service delivery, intelligent AI solutions and automated efficiency. Take your enterprise to new heights with TeamDynamix.
